Frequently asked questions.
Support and answers from the WeSurePro team
What is a small task?
Up to one hour development, design, fixing bug, setup apps or creating content. View our Task Catalog to see what we can do in a small task, or write to our support team for evaluation of your request.
How to use this platform?
Click here to view videos on how to use each feature.
Why to trust you with my store?
We're a Shopify partner with a professional team that has worked on more than 100 stores.
How can I know if my task is 1 hour?
You can write to our customer support team at hi@wesurepro.com or on the right bottom corner at message icon. They'll will evaluate their request and let you know how to proceed.
Can I get a refund?
Each plan offers a 30-day satisfaction guarantee. If your request can't be completed you can request a refund or use your task credit in another request.
How to submit a task from catalog?
Copy the task code from top right corner(task code should start with WSP) or the task title and add it on the description part of the new task on the dashboard. Click here to view the video.
How many revisions?
Unlimited number of revisions until you're satisfied with the result.